FAQ

We're back for more, finally - in a bigger location, with free parking & more fun and more of everything!
CONVENTION DATE AND TIMES
EARLY BIRD
SATURDAY, SEPT 24
GENERAL PUBLIC
10AM
ONWARDS
10AM TO 5PM
 
12PM TO 5PM

\\EARLY BIRD ADMISSION

WITH THIS TICKET YOU GET IN AT 10AM TO START THE FUN EARLY, AN HOUR BEFORE THE GENERAL TICKETS SALES GET IN - BE THE FIRST TO SEE WHAT'S HAPPENING IN THIS YEAR'S EVENT!

 

 

\\TIMES

GATES WILL OPEN AT 10AM FOR EARLY BIRD, 12PM FOR GENERAL TICKETS - IF THERE ARE SOME EARLY BIRD TICKETS LEFT AND THESE WILL GO ON SALE AT 10:30AM FOR CASH SALES ONLY, PRICES ON MAIN PAGE. GENERAL TICKETS WILL GO ON SALE AT 11:30AM FOR CASH SALES WITH ENTRY FROM 12PM.

WE EXPECT THE EVENT TO FINISH BETWEEN 4:30 AND 5:00PM 

 

 

\\ TICKETS

TICKETS WILL BE POSTED OUT WITHIN 2 BUSINESS DAYS ONCE THEY ARE RELEASED - WE ARE EXPECTING THEM TO BE RELEASED TO US BY 1st JULY.

 

\\TRAVEL OPTIONS

JOHN SMITH'S STADIUM IS A SHORT WALK FROM THE TOWN CENTRE (APPROX 15 MINS) OR IS ON MANY BUS ROUTES ALONG LEEDS ROAD. THERE IS FREE PARKING AT THE GROUND ALSO AS WELL AS ACCESSIBLE BY TAXI IF YOU JUMP IN ONE FROM THE TRAIN STATION (IT'S APPROX A 5 MINUTE RIDE TO IT)

 

 

\\ADDRESS & SAT NAV

JOHN SMITH'S STADIUM, STADIUM WAY, HUDDERSFIELD, HD1 6PX

\\RE-ENTRY

ON CHECKING IN ON ARRIVAL SHOW YOUR WRISTBAND FOR SWIFT ENTRY - THEN SIMPLY SHOW THIS EVERY TIME YOU WISH TO LEAVE/REGAIN ENTRY TO THE EVENT. IF YOU HAVE BOUGHT TICKETS AFTER THE LAST POSTING DATE, YOUR WRISTBANDS WILL BE READY FOR COLLECTION ON THE DAY.

\\TICKETING

TICKETS ARE AVAILABLE TO PURCHASE ON HERE, AND PAY VIA PAYPAL EVEN IF YOU DON'T HAVE A PAYPAL ACCOUNT. THEY ARE ALSO AVAILABLE FOR PURCHASE AT THE UPCOMING PRE-PROMOTION EVENTS THAT WILL BE ADVERTISED ON BOTH HERE AND THE FACEBOOK PAGE.

\\TICKET AVAILABILITY ON SITE

ON THE DAY GENERAL ENTRY TICKETS MAYBE AVAILABLE BUT WE CANNOT GUARANTEE UNTIL CLOSER TO THE DATE AND PRE-BOUGHT TICKETS WILL TAKE PRECEDENCE OVER ENTRY.

\\GUESTS ATTENDANCE

WHILST EVERY EFFORT IS MADE BY ALL OF OUR GUESTS TO COMMIT TO THE EVENT, IF AN ACTING PART OR OTHER UNAVOIDABLE COMMITMENT COMES UP THERE MAY BE A REQUIREMENT TO PULL OUT OF THE EVENT. NO REFUNDS WILL BE MADE FOR ANY ACTOR WITHDRAWING, AND EVERY EFFORT WILL BE MADE TO REPLACE THEM WITH AN ACTOR OF SIMILAR GENRE AND STATUS.

\\CASH MACHINES & PAYING BY CARD

THERE IS A CASH MACHINE LOCATED OUTSIDE THE GROUND ALTHOUGH IT DOES CHARGE THESE DAYS TO ACCESS CASH., 

\\FOOD

THERE ARE FOOD RETAILERS ON SITE, BUT YOU ARE ALSO WELCOME TO BRING YOUR OWN FOOD BUT PLEASE MAKE USE OF THE BINS LOCATED AROUND THE EVENT. EQUALLY, IT'S ONLY A SHORT WALK TO THE RETAIL PARKS AND YOU CAN RE-ENTER THE BUILDING AT ANY POINT.

\\PHOTO OPS

PRE-BOUGHT PHOTO OPS ARE TO BE COLLECTED FROM THE RECEPTION DESK ON ARRIVAL. IF YOU HAVEN'T BOUGHT YOURS YET, YOU CAN BUY THEM ON THE DAY IF THERE ARE STILL ONES AVAILABLE.

\\TEE SHIRTS

CONVENTION TEES ARE AVAILABLE TO BUY AT THE RECEPTION DESK. THOSE PRE-ORDERED THAT HAVEN'T BEEN POSTED CAN BE COLLECTED ON THE DAY ALSO.

\\TICKETS NOT ARRIVED

DEPENDING HOW LATE YOU ORDERED YOUR TICKETS, DEPENDS ON WHEN THEY WILL ARRIVE - ALL TICKETS BOUGHT UP TO THE 18TH SEPT WILL BE RECEIVED IN TIME FOR THE EVENT. IF YOU HAVE ANY CONCERNS PLEASE EMAIL TEAM@RED-CAPE.CO.UK

\\BUYING PHYSICAL TICKETS

THERE WILL BE OPTIONS THIS YEAR TO PURCHASE THEM IN THE TOWN CENTRE - FURTHER DETAILS WILL BE RELEASED IN THE NEW YEAR REGARDING THIS, ASSUMING THE FULL ALLOCATION ISN'T TAKEN OVER THAT PERIOD.